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that is why I contacted equity accelerator. I have my condo sold and my rollover includes a plan to work for a finance company to secure my funds/proceeds from sale and a contemptuous general public is what I will face. future workload as a lawyer at stake. I believe...
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Company wrote 0 public responses to the review from Sep 14.
#1355182
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You do realise this isn't actually linked to EAP, right? Listen, in the call centres there are only workers, they gotta follow policies or THEY LOSE THEIR JOBS and believe me, you can do all the yelling and all the whining on the world and they can't do *** all they...
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Company wrote 0 public responses to the review from Aug 30.
5.0
I liked
  • Customer service
I didn't like
  • Customers
#1342979
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I have had several NSF fees charged by my bank because when Equity Accelerator withdraws the money for the split payment, I never know when it is going to be withdrawn!! If there isn't sufficient funds rather than calling me and notifying me they try another withdrawal...
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Company wrote 0 private or public responses to the review from Aug 08.
2.8
I didn't like
  • Charged many nsf fees without equtiy accelerator contacting me
#1324385
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delayed and incorrect payment to penny Mac. We pay bi-weekly to equity accel, but they pay to penny Mac monthly. The payment then is not applied properly to the home loan. We in turn, have to call penny mac EVERY month to get it straightened out. This issues also...
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Company wrote 0 private or public responses to the review from Jul 25.
#1312953
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Without my permission money was taken out of my account and I am being told because they paid an extra payment I was not getting it back. Evidently a payment was sent to the FReedom Mortgage and because no one can find the payment I am being charged again. I received a...
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Company wrote 0 public responses to the review from Jul 16.
#1305046
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Equity Accelerator - Cancel service

We are moving so the loan will be funded with the sale of our home. Just need to cancel service. Also the fact that your phone refers to me as a pissed consumer is highly offensive. I did not even talk to anyone! I wasn’t pissed until I saw that and realized it was likely why no one was taking my call. Wow! How are you still in business with a culture like that?
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Jul 13.
#1303051
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I CURRENTLY HAVE A MORTGAGE WITH MR. COOPER, I WAS REFERRED TO THIS EQUITY EXCELERATOR PROGRAM BACK IN LATE 2017. I AM REFINANCING MY MORTAGE WITH MR. COOPER, THEY TOLD ME TO CALL THIS COMPANY TO STOP THE DEDUCTIONS WITH FROM MY ACCOUNT BECAUSE THEY WILL CONTINUE. SO I...
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Company wrote 0 private or public responses to the review from Jul 13.
#1302895
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I've been trying to contact them for 2 days and no one answers the phone. I do not believe that there are so many customers ahead of me. I need a confirmation of a payment and I can't get anyone to help me. I do not know if this payment will be made or not and I need...
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Company wrote 0 private or public responses to the review from Jul 12.
1.8
I didn't like
  • Mistakes that have been made
#1301772
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Equity Accelerator - No answer

To long wait wat inf for one hour
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Jul 11.
1.0
Details
Customer service
#1301259
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Equity Accelerator - Loan has changed

I waited on the phone for 40 minutes. I just need to give them information regarding my mortgage. It has changed banks and need to let them know for my payment to go through next week
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Jul 10.
#1300302
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